Privacy Policy

This policy explains what personal data HaazriPro collects, why, and what you can do about it. HaazriPro is a product of Nexcrum Technologies ("we", "us").

Who is responsible for which data?

For your own account (your name and mobile number) we decide how the data is used. For the staff, site and attendance records your agency enters, your agency decides what to record and why, and we process those records on your behalf to run the service. If you are a staff member of an agency that uses HaazriPro, contact that agency first; we will help them answer your request.

What we collect

• Account details: agency name, the owner's and supervisors' names and mobile numbers.
• Staff records your agency enters: name, staff code, a face photo taken by the supervisor, and optionally a phone number, skill, daily rate, joining date and documents such as Aadhaar, PAN, bank details or police verification.
• Work records: sites, assignments, shifts, attendance marks with the time they were made and who made them, overtime, advances, and the salary and billing reports built from them.
• Payment records: your plan and invoices. Card and UPI details are handled by our payment processor; we do not see or store them.
• Technical data: app version, device type and logs needed to sync data and fix errors.

Phone permissions

The app asks for the camera to photograph a staff member's face or a document, and for your photos only when you choose to pick an existing picture. It does not use the microphone, your location or your contacts, and it does not read other files on the phone.

Face photos are not biometric data

HaazriPro does not use face recognition. A staff member's photo is shown on the attendance grid so the supervisor can tap the right person. We do not create or store a face template, a fingerprint or any other biometric identifier.

Why we use it

• To log you in: your mobile number is verified by a one-time code.
• To run the service: the attendance grid, salary sheet, site bill and any document your agency asks us to store.
• To bill you for your plan and to send service messages about your account.
• To support you when you ask, and to keep the service secure and working.

We do not sell personal data and we do not use staff records for advertising.

Who can see it

Only your own team. Every record is scoped to your agency, and no other customer can read it. Supervisors see the sites they are assigned to. Our support staff open an account only when you ask us to, and every such session is logged.

Service providers we use

• Amazon Web Services: hosting, database and storage of photos and documents.
• Google Firebase Authentication: sending and checking the one-time login code.
• Razorpay and Google Play Billing: subscription payments.
• Sentry: error reports from our servers, so we can find and fix faults. These contain technical details of the failed request, not your agency's records.
• Google Analytics: on our public website only (not in the HaazriPro app), to count visits and see which pages and buttons are used. It sets cookies in your browser and never receives attendance, staff or salary records. You can block it with your browser's cookie settings and the website keeps working.

Where it is stored and how it is protected

Data is stored on Amazon Web Services servers, which may be outside India; the Act permits this except to countries the Government of India restricts. Photos and documents are private files that can only be opened through short-lived signed links. Data is encrypted in transit. On the phone, attendance is saved locally first so it works offline, and syncs when a connection returns.

How long we keep it

For as long as your agency's account is open. When you close your account or ask us to delete your data, we delete it from the live service, except records we must keep by law (such as payment invoices), which we keep only for the period the law requires. Backup copies are overwritten within a further 35 days.

Deleting your account

You can ask us to delete your account and its data at any time on our account deletion page, or by emailing the grievance officer below. We verify that the request comes from the account holder, then delete the account and confirm within 30 days. An owner's request deletes the whole agency.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask us to give you a summary of the personal data we hold about you, correct or complete it, delete it, or withdraw consent you gave us. You can also nominate someone to exercise these rights for you. An agency owner can export the agency's records at any time from the app.

Grievance officer

Send requests and complaints to privacy@haazripro.com. If you are not satisfied with our response, you can complain to the Data Protection Board of India.

Changes to this policy

When we change this policy we update the effective date above, and we tell account owners in the app or by message before a significant change takes effect.